Payment Policy

1. Overview

We provide secure and convenient payment methods to ensure a smooth shopping experience.

All transactions are processed through secure and encrypted payment gateways.

By placing an order, you confirm that you are authorized to use the selected payment method.

2. Accepted Payment Methods

We currently accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • JCB
  • Discover
  • Diners Club

All payments are processed in USD unless otherwise stated.

3. Payment Security

We use secure payment processing systems with encryption technology to protect your payment information.

We do not store full credit card details on our servers.

All transactions are processed through third-party payment providers that comply with industry security standards.

4. Payment Processing

Payment is required at the time of order placement.

Once payment is successfully authorized:

  • Order confirmation will be sent to your email
  • Order processing will begin within the stated processing time

If payment fails or is declined, the order will not be processed.

5. Pricing & Currency

All prices are displayed in USD.

We reserve the right to:

  • Update pricing at any time without prior notice
  • Correct pricing errors
  • Cancel orders affected by incorrect pricing or system issues

If an order is canceled, a full refund will be issued using the original payment method.

6. Fraud Prevention

For security purposes, we may conduct payment verification checks.

Orders may be delayed or canceled if:

  • Fraud or unauthorized activity is suspected
  • Billing information cannot be verified

7. Refunds

Refunds are issued according to our Refund Policy.

Once approved, refunds are typically processed within 1–3 business days, depending on the payment provider.

8. Third-Party Payment Providers

We work with secure third-party payment processors.

These providers handle payment data in accordance with PCI-DSS security standards.

9. Contact Us

If you have any questions regarding payments, please contact our support team.

Phone: +1 (302) 762-5805
Email: support@valtrivoniel.com
Address: 724 E 11th St, Wilmington, DE 19801, USA
Business hours: Monday to Friday, 9:00 AM to 6:00 PM (EST)