Terms of service
1. Overview
These Terms of Service govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these terms.
If you do not agree, please do not use our website.
2. General Conditions
We reserve the right to:
- Refuse service to anyone at any time
- Update or modify these terms without prior notice
- Limit or discontinue products or services at our discretion
All updates will take effect immediately upon posting.
3. Products and Availability
We strive to ensure all product information, descriptions, and pricing are accurate. However:
- Product availability may change without notice
- We do not guarantee that product descriptions are error-free
- Colors and appearance may vary depending on display settings
We reserve the right to discontinue any product at any time.
4. Pricing and Payments
All prices are listed in USD unless otherwise stated.
We accept secure payment methods such as major credit/debit cards and other supported payment providers.
We reserve the right to:
- Update pricing at any time
- Refuse or cancel orders in case of pricing errors or suspected fraud
5. Orders
By placing an order, you agree that:
- All information provided is accurate and complete
- We reserve the right to cancel or refuse any order
- Order confirmation does not guarantee acceptance
If an order is canceled, a refund will be issued using the original payment method.
6. Shipping & Delivery
Shipping is provided according to our Shipping Policy. Delivery times are estimates and may vary due to external factors such as logistics delays, weather conditions, or carrier operations.
We are not responsible for delays beyond our control.
7. Returns & Refunds
Returns and refunds are governed by our Return Policy.
Refunds are processed within 1–3 business days after approval and inspection, though additional time may be required by payment providers.
8. User Responsibilities
You agree not to:
- Use our website for unlawful purposes
- Attempt to interfere with website functionality
- Provide false or misleading information during checkout
9. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of our store and may not be used without permission.
10. Limitation of Liability
We are not liable for:
- Indirect or incidental damages
- Delays caused by third-party logistics providers
- Losses resulting from improper use of products
Our liability is limited to the maximum extent permitted by law.
11. Governing Law
These Terms shall be governed and interpreted in accordance with applicable consumer protection laws.
12. Contact Information
For any questions regarding these Terms, please contact our support team.
Phone: +1 (302) 762-5805
Email: support@valtrivoniel.com
Address: 724 E 11th St, Wilmington, DE 19801, USA
Business hours: Monday to Friday, 9:00 AM to 6:00 PM (EST)